QU-16 Mute does not affect USB out

[DNSinSCParticipant]

Hello everyone. We recently purchased a Qu-16 Chrome mixer for our church and use the USB out on the back to feed a live stream during service. I discovered yesterday that muting channels, or mute groups have no effect on the USB stream. Which is bad. You can mute a channel and it affects the house and monitors and head phones, but the live stream remains unaffected.

What are we doing wrong and how should we fix this?

Thank you!

[AndreasModerator]

Well, I’m personally pretty happy that streams do not follow channel mute, but according to The Manual (Page 38, “Channel Direct Output settings”) there should be a button to globally switch “follow mute” for the direct outs on or off. Not checked, though.

[Dick ReesParticipant]

It would help to know what you’re using for streaming. I use my Qu-16 for live broadcast streaming using a MacBook with Nicecast/Icecast to feed my Shoutcast server. There are several other common ways and how you interface depends on your streaming device/chain.

Let me know and I’ll likely have an answer…if not THE answer.
DR

[Dick ReesParticipant]

Andreas…

More comprehensive information is to be found on p.75.

DR

[AndreasModerator]

sure, p.75 also mentions to switch CH source to Direct Outs. Missed that…

[DNSinSCParticipant]

We are using the USB to connect to a mac pro running wirecast in 2 channel stereo. It just caught us off guard when muting the guitar to tune it, did not actually mute it on the live feed! Thanks, I will look at page 75.

[Dick ReesParticipant]

I believe Andreas is correct in citing the “follow mute” option. I’m not sure how your streaming program connects, but with mine I simply assign the Qu as an audio input device on the Mac and output the Main L/R mix on channels 1/2. If you’re connecting directly to the Wirecast I couldn’t say as I have no experience with that particular program.

Is your Mac recognizing the Qu as an audio device?

[Author]

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