Problem with Ganging/Bug with Mixer Freeze

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This topic contains 2 replies, has 2 voices, and was last updated by Profile photo of Andre S Andre S 1 year, 4 months ago.

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  • #88142
    Profile photo of Andre S
    Andre S
    Participant

    Hi Guys,

    yesterday I wanted to gang channel 8 and 9 (the overheads). I dragged them onto the member 1 and 2 of gang 1. I didn´t grab one of the channels correctly so it slipped away 2,3 times. I final got it, but suddenly member 1 was Grp 1. It was dark blue like groups normally are, but I didn´t know, groups can be ganged.

    When I removed Grp 1 from the Member 1 slot my SQ5 freezed. I had to switch it off and on again to regain control. Then I repeated what I did and the board freezed again. On my 3rd attemped I could remove Grp 1. I dragged it very slowly from member 1.

    When I went back to the processing screen of channel 8 it looked like picture 1. Notice that all gains are -15dB, the EQ is engaged, but no yellow line or the little yellow circles can be seen.

    At Home I checked my iPad App (picture 2). A strange looking yellow line that looks like a lowcut, no colored circles, a little bit of that purple color to the left side of the EQ graph and the filters went down to 4(!)Hz.

    Did anybody else experience this?
    Cheers

    #88154
    Profile photo of Nicole A&H
    Nicole A&H
    Moderator

    Hi @andre S,

    Please could you submit a ticket with a description of the issue and these images to http://support.allen-heath.com/.

    Kindest Regards,
    Nicole

    #88156
    Profile photo of Andre S
    Andre S
    Participant

    Hi Nicole,

    did that already on Sunday.

    Cheers.

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