IPad Pro disconnects from QU24 after 5 mins.

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This topic contains 15 replies, has 6 voices, and was last updated by Profile photo of dpdan dpdan 5 years, 2 months ago.

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  • #55605
    Profile photo of Damo
    Damo
    Participant

    Hi All.

    I am pretty new to the mixing world. I have had a look around but couldnt find any info in the search box.

    I have an I Pad Pro connected wirelessly to a Network extender. I have matched the software with Ipad and QU24.

    All connects great and works fairly well, untill the 4-5 minute mark where the Ipad then suddenly disconnects and displays disconnected and puts up an IP address.

    In can then click connect to QU24 on the Ipad Pro again and all fine, then the same time scale again and disconnected.

    Thank you in advance for any info regarding this query.

    Kind Regards Damo.

    #55606
    Profile photo of [XAP]Bob
    [XAP]Bob
    Participant

    How is the network configured?
    (Looking at devices and cabling, security settings etc)

    Does it happen whether or not you are using the iPad?

    #55607
    Profile photo of Damo
    Damo
    Participant

    We dont know the ip address for the extender we just did a master reset, hooked up the IPad Pro and connected no problems at all, then after the 5 mins the ipad seemed to disconnect.

    I did find that it was only when my I Pad wasnt in my hands being used it disconnected.

    #55608
    Profile photo of Damo
    Damo
    Participant

    Is it just worth spending the cash and purchasing a 2.4ghz / 5ghz wireless router which we can get into to see the settings?.

    Ragards Damo.

    #55612
    Profile photo of [XAP]Bob
    [XAP]Bob
    Participant

    I’d suggest that it probably is worth it.

    #55616
    Profile photo of NZdave
    NZdave
    Participant

    If you are not an expert on networking
    Do it! Spend the extra money.
    My iPads, once connected stay on line without glitch’s.
    I use the airport extreme.

    #55617
    Profile photo of Alex
    Alex
    Participant

    Same here . Im using the Apple Airport Express and never had a drop out issue. I don’t get the range of the Extreme but easily accessible from 50m ..

    #55618
    Profile photo of Alex
    Alex
    Participant

    And that distance is while the router sits inside the rack .. (I made it so I can pull it out and sit it ontop – but never needed to to that)

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    #55620
    Profile photo of Damo
    Damo
    Participant

    Airport Extreme/Express it is then folks…Many thanks for you input gratefully received. I will research on both…..

    Kind Regards Damo.

    PS will let you know how i get on…

    #55623
    Profile photo of dpdan
    dpdan
    Participant

    Once you purchase the Express or Extreme you should then download the app made by Apple called “Airport Utility”

    It is a wonderfully simple app to use to set up your new router.

    If I may suggest that you purchase an Airport Express router as opposed to the Airport Extreme. The Airport Express has the very convenient feature of being able to stream stereo music digitally from your iPad, Ipod or iPhone directly to the router.
    The router has a 3.5 mm stereo connector so you can connect the audio output of the router to two channels on your mixer.

    When it is time to go on break, the sound guy strolling around with the iPad does not have to frantically run up to the stage to turn on break music, he/she can do it right from the iPad, wirelessly with your custom break music in iTunes,,,, IT’S WONDERFUL!

    Dan

    #55625
    Profile photo of [XAP]Bob
    [XAP]Bob
    Participant

    Just one word of warning – Apple randomly drop support for older routers in their configuration app…

    Grr…

    #55997
    Profile photo of Damo
    Damo
    Participant

    Hi All.

    I have now purchased one of each Apple’s Express and Extreme.

    Many thanks for all your input…all working a treat.

    I am just waiting for a 3.5mm to XLR cable so i can play music through the QU24, which i cant to have this up and running.

    Kind Regards Damon.

    XFX Events.

    #55998
    Profile photo of GCumbee
    GCumbee
    Participant

    Why are you playing music from 3.5 into XLR? Why not the 1/4 inputs. The XLR inputs are mono. Your 3.5 is stereo. If you put both channels onto that XLR you’ll get a big cancel with the differential +\- inputs.

    #56002
    Profile photo of Damo
    Damo
    Participant

    You are absolutely right.

    So what i have done is panned left on ch one and panned channel 2 on right…if that makes sense.

    Have it all working a treat through Apple Express…

    One happy bunny.

    Kind Regards Damon.

    XFX Events.

    #56019
    Profile photo of [XAP]Bob
    [XAP]Bob
    Participant

    Or of course use ST3 – 3.5mm to 3.5mm is much more common…

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