iLive-T112 White Screen on Boot issue

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This topic contains 4 replies, has 3 voices, and was last updated by Profile photo of Lieven-Dewispelaere Lieven-Dewispelaere 5 months, 1 week ago.

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  • #82693
    Profile photo of RevTim
    RevTim
    Participant

    We are having the “white screen” issue when trying to turn on power to the iLive. I see that we should try replacing the cmos battery.

    QUESTION: How do we access/find the battery?

    Thanks!

    #82698
    Profile photo of RevTim
    RevTim
    Participant

    Located and replaced the battery. Still boots to white screen. Ideas?

    #82721
    Profile photo of ceki
    ceki
    Participant

    the same as what I experienced … I think there is a problem with the SBC board where it doesn’t boot, have I tried restarting the SBC board touchscreen?

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    #82734
    Profile photo of RevTim
    RevTim
    Participant

    How do I reboot the screen if it is all white? I can’t see where to touch.

    #82761
    Profile photo of Lieven-Dewispelaere
    Lieven-Dewispelaere
    Participant

    When you have the white screen you have to first replace the backup battery on the mainboard who is located under the touchscreen.
    unfortunately this is soldered to the mainboard. I removed it and soldered two leads with a battery holder for future easy replacement. i think it is a CR2032 but it is indicated on the old battery.
    Then you have to connect a keyboard and monitor screen to the usb/vga-output.
    When you power on the surface you have to enter the BIOS for the mainboard ( press F2 or F10 or something: it is indicated on the startupscreen)
    go into the video screen settings and change the resolution to 800*640 (SVGA?) save and restart. touchscreen should be working normal.
    Lieven

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