iDR10 outputs randomly muting

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This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Tamas Tamas 3 years, 3 months ago.

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  • #41830
    Profile photo of Aquila
    Aquila
    Participant

    Hi all, our church uses an iDR10 connected to an older iLive 80.

    In the last few weeks we’ve started to encounter a problem where every output on the iDR10 would simultaneously mute itself rather erratically (all the mute LEDs come on), resulting in all outputs ranging from in-ears to FoH dropping out completely for several seconds at a time, working for a few seconds, then dropping out again and so on.

    Standing next to the rack when the problem occurs, I can hear the unit click loudly – perhaps maybe a relay disengaging for some reason. Maybe a safety cutoff of some sort?

    Given we’re located in a regional town and sending off the unit for a service is going to be rather inconvenient, I was wondering if anyone else has experienced this issue before and if it was able to be resolved locally and/or are able to suggest any troubleshooting steps?

    Thanks in advance,
    Matt

    (ps. I’ve checked the iLive mixrack logs – there don’t seem to be any events logged at the times this problem occurs)

    #70168
    Profile photo of Tamas
    Tamas
    Participant

    Hi,

    I have just experienced the same problem with my idr10/ilive144 setup.
    Did you get any answer or solution?

    It is a terrible failure as the whole show mutes randomly… 🙁

    I had luck as it was at home and not during a concert.

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