Help Updating Firmware

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This topic contains 4 replies, has 3 voices, and was last updated by Profile photo of JoeyBolufe JoeyBolufe 6 years, 2 months ago.

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  • #48350
    Profile photo of JoeyBolufe
    JoeyBolufe
    Participant

    Hello, just got the Qu-16 mixer. My Mixer currently has version V1.60 but I am trying to update to the newest version so that I could use the iPad app. I’ve followed all the steps in the Manual, Formatted my USB, downloaded the firmware, copied it into my USB drive, but when I insert the USB and try to update it says “File Not Found.”

    Also in the Manual it says to remove previous firmware version from USB, but however I don’t see any firmware file for V1.60 and there is nothing in any of the folders. I’ve attached an image of where i’ve been pasting the file. Is this the right location?

    Thanks

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    #48359
    Profile photo of Keef
    Keef
    Participant

    Try copying the file to the next directory up. You should see the folder AHQU and the firmware update file.

    #48360
    Profile photo of Keef
    Keef
    Participant
    #48361
    Profile photo of GCumbee
    GCumbee
    Participant

    Read the notes on website on updating procedure. The update file needs to be at the root level.

    #48476
    Profile photo of JoeyBolufe
    JoeyBolufe
    Participant

    Sorry for the late reply! I was indeed putting the file in the wrong place.

    Thanks!

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