GigaACE card Failure

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  • 2019/11/22 at 2:29 am #87831
    Profile photo of csilveycsilvey
    Participant

    I have a gigaACE card that I lost all link connection with. I know my cables are good. All my clocking is set up correctly. The Dlive recognizes the card, but no amber link lights are present near the ethercon ports. Do I have a bad card?

    2019/11/25 at 1:07 pm #87881
    Profile photo of Anonymous
    Inactive

    Hi @hihosilvey,

    Sorry to hear you are having trouble with this.

    This sounds like a possible hardware issue.

    Please submit a ticket at https://support.allen-heath.com/ so that we can resolve this for you.

    Kindest Regards,
    Nicole

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