GigaACE card Failure

Forums › Forums › dLive Forums › dLive troubleshooting › GigaACE card Failure

This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Nicole A&H Nicole A&H 4 years, 4 months ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • 2019/11/22 at 2:29 am #87831
    Profile photo of csilvey
    csilvey
    Participant

    I have a gigaACE card that I lost all link connection with. I know my cables are good. All my clocking is set up correctly. The Dlive recognizes the card, but no amber link lights are present near the ethercon ports. Do I have a bad card?

    2019/11/25 at 1:07 pm #87881
    Profile photo of Nicole A&H
    Nicole A&H
    Moderator

    Hi @hihosilvey,

    Sorry to hear you are having trouble with this.

    This sounds like a possible hardware issue.

    Please submit a ticket at https://support.allen-heath.com/ so that we can resolve this for you.

    Kindest Regards,
    Nicole

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.