New M-Dante Firmware update V3.6.4

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • 2013/05/02 at 11:10 pm #23747
    Profile photo of StixStix
    Participant

    Has anyone done this firmware update yet? I can’t get the update manager software to see the M-Dante card/s on the network. Have tried from both Mac and Pc laptops but no go. I think I followed all the instructions correctly but no luck. Any suggestions?

    Cheers

    Richard Howey
    Audio Dynamite Ltd
    IDR48/IDR16/T112/R72/Mixpad,Tweak,
    Dual M-Dante/DVS, 17″MBP/Logic 9/Custom Mackie Control

    2013/05/02 at 11:24 pm #33876
    Profile photo of MJCElectronicsMJCElectronics
    Participant

    Yup, I’ve done it in my iDR48, went without a hitch.
    Windows 7 laptop was connected to the primary Ethercon port and was running DVS and Dante Controller while I did the upgrade. Don’t know if that’s relevant but that’s how things were when I did the update.

    2013/05/03 at 10:51 am #33880
    Profile photo of StixStix
    Participant

    Thanks – tried it today and it worked. Had a weird computer day yesterday!

    Cheers

    Richard Howey
    Audio Dynamite Ltd
    IDR48/IDR16/T112/R72/Mixpad,Tweak,
    Dual M-Dante/DVS, 17″MBP/Logic 9/Custom Mackie Control

    2013/05/31 at 3:15 am #34100
    Profile photo of BiggsoundsBiggsounds
    Participant

    I’m trying to get mine to update, no luck either… might be time to pull out the PC laptop & see if I have any joy (Mac doesn’t ‘see’ the device in Firmware manager, but it’s there in DVS & Controller)
    …and there it is… maybe there’s a bug in the Mac version of the Firmware manager?
    Worked perfectly on the PC, and it now recognises as the ‘Dante Option Card’ in Controller on Mac – phew!

    Adam Biggs
    T112 surface & iDR48
    T80 surface & iDR48
    MixPad for iPad & Tweak for iPhone apps
    Asus N61 Laptop (x2 wireless)
    Windows 7 Pro 64bit
    Mac Mini Server w/Mountain Lion

    with Belkin PlayMax N600 HD router
    Dante card tracking into Reaper with playback via FooBar (PC) or Presonus Capture/Studio One (Mac)

    Find me on Facebook – http://www.fb.com/BiggsoundsProductions

    2013/06/14 at 3:27 pm #34235
    Profile photo of Ben A&HBen A&H
    Moderator

    Hi all,

    When using the Dante Firmware Update Manager software, please ensure that you have disabled your WiFi port:
    https://dev.audinate.com/kb/webhelp/home.htm#troubleshooting/firmware_update_manager_can_t_find_any_dante_devices_on_my_network._why_is_this.htm

    Best Regards,
    Ben
    A&H

    –
    Allen & Heath Technical Support
    https://www.allen-heath.com/support
    –

    2013/06/14 at 9:20 pm #34240
    Profile photo of clarocqueclarocque
    Participant

    If you have dual NIC too… At least that is how I got it to work for me, I had to disable the 2nd NIC card too.

    T112, T80, iDR48 (2), iDR16 all w/M-DANTE, PL10, MixPads, Editor
    MacBook Pro, Mac Mini,PC
    Lion/Logic Pro/PT10/Reaper
    All latest versions/firmware

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