iDR-48 MixRack firmware failing to update

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This topic contains 22 replies, has 18 voices, and was last updated by Profile photo of jeffisnotdead jeffisnotdead 8 years, 5 months ago.

Viewing 15 posts - 1 through 15 (of 23 total)
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  • #23418
    Profile photo of ciprian.mirica
    ciprian.mirica
    Participant

    I tried to update to V1.9 (T112, IDR48)
    I tried both methods, USB from surface and iLive Editor.
    In both cases, screen and surface updates are installed but iDR-48 MixRack firmware failing to update.
    any suggestions? please..
    Tks.

    MPS

    #32114
    Profile photo of Nethanel
    Nethanel
    Participant

    Hello,

    I have the same situation here.
    I tried to update via USB key and via the editor.

    The first time, only the touchscreen was updated. It failed when trying to update the MixRack.
    So I downgraded the touchscreen to get my system back. It worked.

    The second time, it didn’t updated anything. A message showed up stating that the “Update failed!”

    capturedecran20121116a1.png

    Any help would be greatly appreciated :)

    Thanks !

    #32116
    Profile photo of AndyH
    AndyH
    Moderator

    Hi Ciprian & Nethanel,

    It’s probably worth contacting A&H Support, I’m sure they’ll be able to help you out with the firmware update problems your having.

    Here’s a link to their support page:
    http://www.allen-heath.com/uk/support/pages/support.aspx

    Hope that helps,

    AndyH

    #32117
    Profile photo of tk2k
    tk2k
    Participant

    do a factory reset and try again

    iDR-48, T-112, Mixpad
    College

    #32118
    Profile photo of jantjeh
    jantjeh
    Participant

    Hello,

    I have the same situation here.

    i use a Ilive R72 and IDR 32

    evry time i try to update the mixrack it fails. He even doesnt update the surface and touchscreen.

    curently running V 1.83

    I hope somone knows a solution.

    greetings,

    Jan

    #32121
    Profile photo of Wolfgang
    Wolfgang
    Participant

    I have no problems with my iDR48 and T112.

    #32129
    Profile photo of mikefogg
    mikefogg
    Participant

    Got the same problem on iDR-48 – Currently on 1.83 – tried upgrade and downgrade from USB and from Editor without success and the same error as in the screen shot shown in Nethanel’s post above. Surface upgrades and downgrades OK. Anyone found a solution?
    Cheers,
    Mike

    #32130
    Profile photo of Musikhof
    Musikhof
    Participant

    No probs with idr 48 and t112. Make sure that files on usb are on the root, not in any named subdir. Format usb. Asure no download issues. Extract on root of the stick. … as said-no issues here…works perfect.

    IDR48 & T112, iPad, Belkin Wireless, Dante, Lenovo i5, Samplitude ProX

    #32131
    Profile photo of mikefogg
    mikefogg
    Participant

    Hi Musikhof,
    Formatted USB stick
    Fresh download from A&H
    Extracted Firmware Dir
    Copied Firmware Dir to the USB root
    All Sub Dirs and Files copied across ok
    Checked well over 100meg free on stick
    Inserted USB stick into Surface (T80)
    Surface sees v1.9 on the USB stick
    Tried upgrade from Surface
    Got similar error – “Update of Unit IDR48 V1.83 Failed”

    I’ll give A&H a call tomorrow.
    Cheers,
    Mike

    #32132
    Profile photo of pealsound
    pealsound
    Participant

    Have you tried using the Network ports as the link between surface and rack as opposed to ACE?

    IDR48 – T112 – Dante card

    #32133
    Profile photo of mikefogg
    mikefogg
    Participant

    Hi pealsound
    Yep – tried using network port just in case it was ACE interfering with tranfering file to IDR48. Same result unfortunately, but thanks for the suggestion.

    #32152
    Profile photo of Berry-Lavrijsen
    Berry-Lavrijsen
    Participant

    Same problem with Idr64 en T80.

    only my touchsceen update’s
    tried factory reset the console and rack, but no result.
    Tried other usb stick, ace cable and tried to update the rack with a computer, all without result.

    Error Idr64 can’t update.

    If someone already has a fix, please let me know.

    Regards Berry

    #32171
    Profile photo of Gerger
    Gerger
    Participant

    I have updated my IDR-48 V1.83 to 1.9 with my notebook using editor Software 1.83, no problems.

    I was connected by WiFi.

    After this i have updated the editor software 1.83 to 1.9, no problems, too.

    #32175
    Profile photo of Lieven-Dewispelaere
    Lieven-Dewispelaere
    Participant

    Hi, I just updated my IDR48 and T112 with no problems.
    Will do the same with my R72/IDR16/xDR16 next week.
    like to know what the solution/problem is with the unfortunate

    Regards

    Lieven

    T112/IDR48/R72/IDR16/xDR16/2ACEcards/IPad1
    Save a tree, eat a beaver

    #32176
    Profile photo of mikefogg
    mikefogg
    Participant

    Hi All,
    In my particular case it seems I have an issue with the motherboard and it’s a back to A&H job for a repair.
    Cheers,
    Mike

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