Weird startup issue

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This topic contains 9 replies, has 6 voices, and was last updated by Profile photo of SteffenR SteffenR 9 years, 9 months ago.

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  • #22895
    Profile photo of Biggsounds
    Biggsounds
    Participant

    So the last 2 gigs I’ve had the same thing happen on startup of my iDR32 – when I open Editor or MixPad I get redlines on nearly every meter (channels 9 onwards & most of the mix channels) with no inputs present, and no odd routings. When I shut it down and restart it the issue disappears – just wondering if anyone else has seen this? I’m running 1.82, and haven’t changed anything else lately to account for it.
    Hopefully someone on here has seen it and can put my mind at rest, otherwise I’m obviously going to contact support as I’d hate for it to NOT come good after a reboot on a gig!!!

    Adam Biggs
    iDR32 mixrack
    MixRack for iPad & Tweak for iPhone apps
    Asus N61 Laptop (x2 wireless)
    Windows 7 Pro 64bit
    with Belkin PlayMax N600 HD router
    Sennheiser IEM (for PFL)
    Dante card

    #29171
    Profile photo of woutert
    woutert
    Participant

    I assume you also mentioned this in a support ticket? :)
    http://www.allen-heath.com/uk/support/Pages/support.aspx

    #29172
    Profile photo of Biggsounds
    Biggsounds
    Participant

    I haven’t approached support yet, thought I’d throw it out there for the community in case it’s something obvious I’m missing :) support is the next step

    Adam Biggs
    iDR32 mixrack
    MixRack for iPad & Tweak for iPhone apps
    Asus N61 Laptop (x2 wireless)
    Windows 7 Pro 64bit
    with Belkin PlayMax N600 HD router
    Sennheiser IEM (for PFL)
    Dante card

    #29174
    Profile photo of Lieven-Dewispelaere
    Lieven-Dewispelaere
    Participant

    Adam,

    I recently had a problem with the IDR16. the R72 surface was connected and at startup ch 1-8 showed full metering into the red. i tried to reload a show but the IDR didn’t respond anymore.
    I shut it down an on reboot the idr wouldn’t boot anymore. some message ‘ boot failure ‘
    I don’t want to alarm you and i don’t know if it is a similar problem but they had to replace the main board. It was gone

    Regards

    Lieven

    T112/IDR48/R72/IDR16/xDR16/IPad1
    Save a tree, eat a beaver

    #29177
    Profile photo of Biggsounds
    Biggsounds
    Participant

    Mmm, time to contact support then :(
    Thanks Lieven

    Adam Biggs
    iDR32 mixrack
    MixRack for iPad & Tweak for iPhone apps
    Asus N61 Laptop (x2 wireless)
    Windows 7 Pro 64bit
    with Belkin PlayMax N600 HD router
    Sennheiser IEM (for PFL)
    Dante card

    #29179
    Profile photo of Stix
    Stix
    Participant

    Yes – support time!! The only time I’ve seen meters go on full to red at boot up and then the “boot failure” message on restart was when my mix rack died and needed a new main board. It’s definitely not a good sign Adam!!! This happened before A&H recalled units for the main board modification which hopefully prevents the cause of that failure happening again.

    Cheers

    Richard Howey
    Audio Dynamite Ltd
    IDR48/IDR16/T112/R72/Mixpad,Tweak,
    Dual M-Dante/DVS, 17″MBP/Logic 9/Custom Mackie Control

    #29232
    Profile photo of SteffenR
    SteffenR
    Participant

    When was the recall of the mixracks to change mainboards?

    SRV-AVB
    R-72, iDR-16, xDR-16

    #29236
    Profile photo of RayS
    RayS
    Participant

    quote:


    Originally posted by steffenromeiss

    When was the recall of the mixracks to change mainboards?

    SRV-AVB
    R-72, iDR-16, xDR-16


    there was a mixrack PCB mod, sometime in february ‘011

    RayS

    R-72/iDR32/iPS10

    #29237
    Profile photo of Lieven-Dewispelaere
    Lieven-Dewispelaere
    Participant

    I have a IDR48 that’s 2 years old and never had some call about that.
    Maybe it was a board produced before there was a problem. Crossing fingers[:D]

    Regards

    Lieven

    T112/IDR48/R72/IDR16/xDR16/IPad1
    Save a tree, eat a beaver

    #29242
    Profile photo of SteffenR
    SteffenR
    Participant

    It would be nice to stay informed of that issue, same thing happened to 2 iDR48 around here in the last two weeks.

    SRV-AVB
    R-72, iDR-16, xDR-16

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