1.80 Soft Key Issue

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  • 2019/06/04 at 3:53 am #84321
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    Jay
    Participant

    Support,

    I ran into a reproducible issue with LED indications on soft keys for DCA spills.

    – Enable DCA Spill.
    – Assign Mix/DCA/X to a soft key (or assign several).
    – Confirm they work. When selected, the key flashes blue and the spill is active.

    – Save the show.
    – Reload the show.

    – Try the same soft keys. You get DCA spills, no LED indication.

    – Shutdown & restart the surface.

    – Try the same soft keys. You get the LED indication again.

    In effect, to get the correct spill indication, you must reload a show then restart the console. Please add this to the 1.81 fix list, it just threw me for a loop on a show. There may be other issues, but this one was obvious.

    Jay

    2019/06/26 at 9:39 am #84846
    Profile photo of MJCElectronics
    MJCElectronics
    Participant

    I reported this issue to support months ago, I think it was last year.
    Was definitely around in the 1.7 days, I know I’ve done at least 2 firmware updates where I’ve looked to see if it was fixed, maybe more.
    What I hadn’t realised was that a reboot of the surface is a workaround, good to know.
    I’d been reassigning the soft keys to something different and then back again, painful if you have many DCA spills.

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