director and thunderbolt macs

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This topic contains 4 replies, has 2 voices, and was last updated by Profile photo of Jack_AH Jack_AH 5 days, 10 hours ago.

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  • #68736
    Profile photo of RayS
    RayS
    Participant

    I have several late 2016 thunderbolt Macbook pros running Director 1.62 under High Sierra…

    Even when the Macbook pros’ system prefs for the trackpad have been disabled (no double click tap or scrolling up or down etc..) it still behaves in director with odd scrolling and selection problems..for ex: I often get 2 or 3 menu items selected together (FX and i/O & routing or routing and scenes and processing ) and half the time there are no parameters on the ;page as in the home screen…..It’s all very arbitrary and to make matters worse i often get wrong selections of menu items or inputs…I have a 4rth MBP on a different system (el Capitan) an older 2008 MBP but i do,nT get the problem in the same director version..so I”m temped to say it’s the later MBPs trackpad but can’t find any info on this, anyone else having these issues?

    Ray

    #68737
    Profile photo of RayS
    RayS
    Participant

    here,s the pics

    Ray

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    #68740
    Profile photo of RayS
    RayS
    Participant

    and here again another screen shot where no matter which menu item i select i’m stil;l stuck in talkback mode and as many as 4 menu items are selected

    Ray

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    #69014
    Profile photo of RayS
    RayS
    Participant

    I have to bump this up again, I can’t believe i’m the only one with 4 new macbook pros that all behave as erratically ..the director application is unusable on those macs!!

    Ray

    #69049
    Profile photo of Jack_AH
    Jack_AH
    Moderator

    Hi Ray,

    Could you email a copy of your show file, director usb logs, and a copy of the system information report from your Mac (Click on the apple logo on the top left of your screen, About this Mac. Then press ‘system report’ at the bottom of the pop up, on the following page under file (in the toolbar) press save and attach the resultant file to your email), to support@allen-heath.com

    Jack

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