[janderParticipant]

Are you trying to use it directly via USB or through the MixPad apps? I’ve been able to use Ventura on a Mac using the MixPad app, but I have a separate computer running Monterey that is directly wired via USB to the mixer and have not tried it.

I would guess that USB-C to USB-B could be tripping it up, if your mac is new enough and only offers USB-C outputs.

[janderParticipant]

Tobias,

You were right. I thought I had updated the firmware as it was at 1.5.6, didn’t pay close enough attention to the minor revision was at 9. I updated the firmware to the 1.5.9, hopefully this problem is addressed. Thanks for the help.

[janderParticipant]

I have had this happen to me off and on over the last few weeks. I find it happens when I connect via a laptop/ipad and I am configuring content from that screen. I often will not be able to shutdown my system correctly without having to hard power off because the shutdown button doesn’t work on the main screen.

Is there a way to tell it to shutdown from the SQ Mix?

[janderParticipant]

Thanks for the prompt reply. What you describe makes sense, just wanted to make sure I wasn’t doing something stupid.

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