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  • #104390
    Profile photo of grayday415
    grayday415
    Participant

    hi Andre. thanks so much for the response and suggestions. unfortunately, none of those things you listed were in play when it happened. no recording was happening, no rta, not even (yet) connected to the router. and, it actually never “froze” it just refused to respond to touch.

    trouble is, I can’t even access the showfiles since it won’t respond to any screen touches *sigh*. but I’ll reach out to Alex.

    best,

    -karl

    #103646
    Profile photo of grayday415
    grayday415
    Participant

    Keith, could I trouble you with a followup question?… I reached out to the person who sold me the board and he said “I am confident that’s exactly how the display was designed and that there is no defect. If you buy a brand new one, you will see the same thing.” He is claiming that’s how it arrived when he bought it. Is that correct? Is this the way it’s been designed?

    He says it’s not an issue or defect in that when the screen’s brightness is turned all the way up, the ring becomes unnoticeable. In my usage of the board, that’s true and there’s no lack of functionality in the touch screen that I’ve observed, but it’s still hard for me to believe that “there’s nothing wrong with it.” Even if it’s currently working, I’m concerned that there might be future problems. Anyways, I don’t mean to drag you into a dispute, haha, but I would love to have confirmation regarding the condition of the display (i.e. do all SQ7’s look like that??). thank you for reading.

    #103641
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    grayday415
    Participant

    Keith, thanks so much for the response. will do.

    #103630
    Profile photo of grayday415
    grayday415
    Participant

    well, those images didn’t post. lemme try again…

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Viewing 4 posts - 1 through 4 (of 4 total)