USB device not recognizing any input

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This topic contains 6 replies, has 4 voices, and was last updated by Profile photo of Tobi Tobi 4 weeks, 1 day ago.

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  • #120313
    Profile photo of Warren
    Warren
    Participant

    I few weeks ago I put a flash drive into the USB port to create a backup (which I have done previously). The USB port will not recognize any input at all. This also means I can not do any firmware updates as well. Is there any way to troubleshoot this?

    #120319
    Profile photo of Mike C
    Mike C
    Participant

    Was this with a know working USB stick used in the past?

    #120320
    Profile photo of Tobi
    Tobi
    Participant

    Use a different stick.

    #120356
    Profile photo of tourtelot
    tourtelot
    Participant

    Lots of posts on the forum about USB stick troubles recording from the SQ series.

    I highly recommend using an external drive with an outboard power supply (wall wart) for trouble-free recording.

    Just my experience.

    D.

    #120430
    Profile photo of Warren
    Warren
    Participant

    Yes, this was a previous known working stick. And yes, I have tried using different sticks. Another one of my audio techs was the first to share with me that his backup stick was not being read by the SQ.

    So if the USB data port on the top of the SQ console will not recognize any stick, how can I backup or do a firmware update?

    And I am not trying to “record” onto this stick. I just want to do scene/show backups onto the stick.

    #120433
    Profile photo of tourtelot
    tourtelot
    Participant

    “And I am not trying to “record” onto this stick. I just want to do scene/show backups onto the stick.”

    Sorry, I misunderstood.

    I use SanDisk sticks for SQ data and have never had an issue.

    Maybe your USB port is broken?

    D.

    #120437
    Profile photo of Tobi
    Tobi
    Participant

    Mixpad can do Backups,Firmware ist Not possible.

    Best Regards.

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