Topic: trouble using the qu – 24 interface | Allen & Heath Digital Community

trouble using the qu – 24 interface

Tagged: Mac Audio, USB

This topic has 4 replies, 4 voices, and was last updated 8 years, 4 months ago by Art.

Viewing 5 posts - 1 through 5 (of 5 total)

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2016/06/03 at 6:14 pm #56283

djmadstyle
Participant

I connect my macbookpro to UBS B of my QU-24; my macbook recongnize qu-24, but I ’m not able to listen music from itunes. can someone please help ..thanks

2016/06/04 at 12:44 am #56286

Mrvoltz
Participant

Primarily the USB is used for connecting the QU to your DAW, I haven’t tried to just play back from iTunes.
However, whatever the source the routing in the QU must be set to on the channel to USB as the source.

2016/06/06 at 5:26 am #56312

dpdan
Participant

go to Apple system preferences/sound and make sure the QU is selected.

2016/06/06 at 12:54 pm #56329

djmadstyle
Participant

thanks guys i have tried it but there is no audio coming to the mixer . the daw controle is working fine but no audio . the qu has the 1.9 firmware my mac is running on 10.10.5 yosemite . en the qu is selected in the preferences.the settings of the qu in preferences are freezed so i think that it has something to do with the mixer settings.. someone ?

2016/06/06 at 3:21 pm #56342

Art
Participant

By default, the Mac will send the sound to channels 1&2. Make sure that you’re looking there for the sound. Also, make sure that you set those channels to USB input.

One last thing to check. Make sure your volume is up. When you change outputs, sometimes the Mac sets the volume to 0.

If you need to run the output to a different channel, this is accomplished through the Audio Midi Setup program. Just search for it and make sure you select the output side, not the input side.

Art
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