Topic: Strip LCD Crashing | Allen & Heath Digital Community

Strip LCD Crashing

Tagged: blank display, gld-80, LCD

This topic has 25 replies, 18 voices, and was last updated 3 years ago by Anonymous.

Viewing 15 posts - 1 through 15 (of 26 total)

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2017/04/12 at 10:49 pm #62858

Simongroom
Participant

Having an issue with the strip LCD’s crashing and going to blocks. The colours will still change but all the text will just go full blocked out.
Can’t seem to relate it to a certain to a particular event yet.

Only way to fix this issue is to do a full restart of the console. I can’t find a surface reset 🙁

2017/04/12 at 11:37 pm #62859

Chris93
Participant

Does it happen on all of them at once?

Chris

2017/04/13 at 8:10 am #62863

Simongroom
Participant

I’ve had the entire surface go but recently it’s been the bank 2 sometimes half of bank 2 and sometimes all of bank 2.

Desk is GLD 80 Chrome edition

Firmware 1.51

2017/05/12 at 11:33 am #63318

plevrier
Participant

You can trick a surface reset by changing IP settings of the GLD. Audio will not stop.

Regards,
Pascal

2017/05/19 at 12:00 am #63427

Anonymous
Inactive

i am also Having the issue with the strip LCD’s crashing and going to blocks. The colors will still change but all the text will just go full blocked out. but this only happens while at work as i write this I have the board turd on and waiting to see if it happens.. and its been about 6 hours now..

2017/05/19 at 12:03 am #63428

Anonymous
Inactive

a picture of it

2017/05/23 at 8:20 am #63523

Anonymous
Inactive

Hi there

Keen to hear from anyone who has a way to resolve this as I’m currently experiencing the same issue with my GLD80.

2017/05/23 at 2:21 pm #63526

MikeShand
Participant

Anything relevant in the error log?
Setup>utility>diagnostics

Sounds like a hardware issue to me, but just guessing.

2017/05/23 at 2:41 pm #63527

Anonymous
Inactive

i am not sure if this is Hardware or Software? I did a Full hard Reset and Giving it one more try and if it still not going away i will replace the LCD strips

2017/05/23 at 8:29 pm #63533

Anonymous
Inactive

I’ve updated my firmware to the latest revision in hope that it’ll be be the cure. When it happens again I’ll have a look through the log to see if anything relevant is there. I forwarded the issue to my local service agent, hopefully it’s a simple fix.

2017/08/12 at 2:27 am #64776

Anonymous
Inactive

Hello, Did you guys found a solution for this issue? I’m having the exact same problem, when I start the console it works fine, but after a few minutes, the last 4 strip lcd screens from bank 2 loose the text on all layers, only a reboot of the console gets it back. I’m already on latest firmware, nothing relevant on the diagnostic tool.

Let me know

2017/08/12 at 2:47 am #64777

Anonymous
Inactive

Hellow all,,

I just did few Factory Reset and its holding up for me now. i have been using it for a month now and so far no issues

2017/09/11 at 9:12 pm #65218

Anonymous
Inactive

Has anyone resolved this problem? I use a GLD80 (currently about 3 years old) that has begun to have the same problem. It started with just the left four channel strips but has now expanded to include all of the input channel strips. So far, the output banks have been unaffected. The only solution so far has been to reboot the mixer. Sometimes it takes several reboots.

2017/09/12 at 10:07 pm #65233

plevrier
Participant

You could ty replacing the internal USB cabling. I had an issue that caused loss of communication with DSP board. Rebooting restores te connection. Replacing the UsB cabling (with original A&H spare parts) solved it this issue. Sounds strange, but it can be fatige of the cabling or some sort of corroded USB connectors.

Regards,
Pascal

2017/12/26 at 2:51 pm #67143

Yacob
Participant

Has anyone found a fix for this yet? or is everyone just kinda dealing with it? Thanks!
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