Strip LCD Crashing

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This topic contains 16 replies, has 11 voices, and was last updated by Profile photo of BillyP BillyP 3 weeks, 6 days ago.

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  • #67148
    Profile photo of tylermartin86
    tylermartin86
    Participant

    I’ve had this happen to me before too. I’ve also seen the strip completely fail to turn on (display and backlight off) and the display information fail to turn on, but the backlight works. As mentioned above, this could be an issue with the USB cable internally. It is rare for this to happen for me, and it always seems to happen when the console starts up. So a quick reboot fixes it for me.

    I haven’t flashed the latest firmware 1.6, but according to the release notes, there are no fixes for anything like this. It probably just is that USB cable or corrosion on the connections.

    #81103
    Profile photo of BillyP
    BillyP
    Participant

    Our GLD-112 chrome started doing this about 2 months ago.
    Always bank 2. Mostly the right-hand 4. Occasionally all 8.
    Usually have the background correct (once all 8 were black), occasionally no text blocks show on the color background, most often have correct color with character blocks lit, but no characters.
    Reboot fixes it less than 50% of the time.
    Last week, I discovered a temporary fix (works for about 20 to 30 minutes):
    1) Go to GEQ tab for any mix bus
    2) Use the GEQ fader flip button
    3) All strip LCDs light in the correct color, and get the correct band frequency label
    4) When GEQ flip is cycled back to fader function, all LCDs are lit correctly and the full designation shows
    To me this looks like a firmware/software issue, but I am not that familiar with all the internal hardware blocks.
    I have thought about the earlier post advising changing out the internal USB cables, but not sure about it.
    Is there anyone from A&H who has an idea about this?

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