Hello everyone!
I’m fairly new to the Allen-Heath world, but loving it so far. So my question is this: I have purchased the De-Esser insert, and would like to use it on my SQ7. However, when I use the code generated from my account downloads, the SQ tells me that the code is incorrect for this SQ. I have done this multiple times to make sure I am entering all the necessary information correctly. Any ideas as to what I can do to get this to work.
This is also happening with the free Tube Stage Pre-amp.
Thanks!