SQ7 Add Ons

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  • #92047
    Profile photo of Matthew DMatthew D
    Participant

    Hello everyone!

    I’m fairly new to the Allen-Heath world, but loving it so far. So my question is this: I have purchased the De-Esser insert, and would like to use it on my SQ7. However, when I use the code generated from my account downloads, the SQ tells me that the code is incorrect for this SQ. I have done this multiple times to make sure I am entering all the necessary information correctly. Any ideas as to what I can do to get this to work.

    This is also happening with the free Tube Stage Pre-amp.

    Thanks!

    #92050
    Profile photo of maw92maw92
    Participant

    Make sure you choose the right SQ Model when generating the key on the A&H website. You gotta choose the DeEsser for SQ7 the other ones wont work

    #92055
    Profile photo of Matthew DMatthew D
    Participant

    That was it! Thanks!

    #122546
    Profile photo of Simon2Simon2
    Participant

    My mistake (when ‘buying’ the free TubeAmp) was a typo in the ‘DNA number’.

    Unfortunately the shop UI is veeery clunky (no copy&paste) and makes the whole journey a little more ‘adventurous’ than necessary.

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