There will be an announcement about DEEP units coming soon, and I will be sure to post when the new plugins are available from shop.allen-heath.com.
[if you’re a registered user, you will also get all the latest SQ announcements via email].
great news, re deep plug ins- for those of us with more than one sq – will we have to purchase separately for each desk or will we be able to purchase a licence to enable us to activate on all registered products?
I just downloaded firmware v 1.3 it won’t go on to a formatted USB has error code -43 This operation can’t be completed because one or more required items can’t be found i am using a IMac
thanks for your information.
Does this recognition via email only applies to the shop updates since I haven’t received one regarding the firmware update.
To be honest, not really a problem at all. Just because I’m curious 🙂
For anyone who has followed the firmware update instructions and is still having issues, the best way to get help is through support.allen-heath.com or by emailing support@allen-heath.com.
But whilst I’m here!
Jeffmey – As there are no known problems with the file or our website, it is more likely to be an issue with the download or something to do with your computer. So the first thing I would do is just to try downloading a fresh copy. The unzipped *.bin firmware file for V1.3 should be between 36.1MB and 36.4MB depending on which SQ model you have, so if it’s very different, you know something strange is going on!
If you feel confident that the download is good though, then a quick search on Google for that error code should bring up some possible reasons and hopefully solutions for it.
Sascha – The email is being sent out (in batches) at the moment, so in the worst case you will receive it in an hour or two 🙂
Biggsounds – Sorry that official support for the DX32 did not make it into this release, it is indeed coming soon! (needs work for full control of the AES options)
The update installed with no issues for me, and everything seems to be working properly. Lots of nice little refinements apart from the bigger feature additions (I, too, am excited to mess around with the new DEEP plugins if I can afford them). In particular, the I/O screen tweaks make its ‘flow’ seem a little clearer.
I’m sure I’ll find a few more pleasant surprises, but my use of the console is pretty basic compared to what many others here seem to be doing…
