SQ-7 Headphone Output

[Kevin]

We have two SQ-7 consoles seemingly setup the same. The headphone output isn’t the same though and I haven’t been able to figure out how to fix it. All of the settings on the PAFL screen match on both.

✔️ Console A: headphones output the main mix natively without soloing anything. Muted channels are excluded as you would expect.

✖️ Console B: headphones output all channels regardless if they’re muted. So all of the open mics (grand piano, audience, etc.) are full on in the headphones unless I’m specifically soloing a channel/group.

Does anyone have any idea what is not right here or where I can look to trying and fix this issue/setting? Thanks.

[SteffenR]

Showfile? Or Scene?

store a scene on console a transfer it to b and test it again…
you can do the same with a show

make a backup of the show on console B
and you can send this over to us, so we can have a look into it

[lightingman117]

Every setting is the same?

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[volounteer]

@lightningman117

are there no settings in the SQ7s that do not appear on that screen?

could there be a problem somewhere? maybe.
there was another thread with the same complaint on the Qu.
but I would suspect something is different that you overlooked in the two SQs

[Kevin]

Thank you all for the replies, I will be back at the console this weekend and will see what I can do.

@SteffenR – Initially, console A was setup and then saved to USB and recalled onto console B. From there we made changes to individual channels as needed for recording, but the core settings were not changed. But it’s still a good idea to try just in case something did change by accident.

@lightingman117 – Yes, that’s exactly how the PAFL screen looks on both consoles, except we turned on ‘Additive’ so we solo multiple channels at once.

@volounteer – Thanks for the response. I did see that Qu thread, but I didn’t see anything that helped identify my issue.

It may be a few days, but I’ll report back if I was able to resolve it. If not, then I may take you up on your offer @SteffenR and send over the file. Thanks, again!

[Author]

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