Softkey Problem

Forums Forums Qu Forums Qu troubleshooting Softkey Problem

This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Alex A&H Alex A&H 1 month, 2 weeks ago.

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  • #85074
    Profile photo of tanweilun382
    tanweilun382
    Participant

    I have found that my QU 24 is giving me some problem.The problem is when i set “Recall Scene” on any Softkeys, it would automatically return back to default setting for Softkey. For example i set “recall scene 8” on Softkey 1 and press apply.After that i would press Softkey 1 to recall scene 8(it works) but after that Softkey 1 would automatically switch setting back to “Mute Group 1”.Help!!!!!! Much appreciated, thank you

    #85075
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi!

    You need to block soft key changes in the Scene Global Filter, as soft key assignments are a scene level setting and every time you recall that scene it is recalling the older soft key assignment.

    Thanks!
    Alex

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