Soft Rotary Display Issue

[Yann]

Had a look through the forum and don’t see this problem come up yet:

So I have a soft rotary set to control the master fader of a group.
The control always works, no problem there, but the weirdness is in the display. When no channel is selected, the display above the knob switches off and just says Soft2 with no light backing! but when anything is selected (a mix, an input, literally anything) the dark blue light comes back on and the group name re-appears in the display.

Its obviously not a show stopper, just a bit distracting as its very noticeable.

Anyone else?

[Jedifyll]

Yann,
I have the same thing happen to me and it appears to be by design as if you need to have any channel selected for the soft rotary to work. The unexplainable thing for me is that the soft rotary for the DCA group stays on while the three other aux send master controls I assigned to the soft rotary 2-4 go off.

[Yann]

Thanks for your input Jedifyll. Just had a little play with the desk and I think I’ve realised the issue.

It happens when the rotary is assigned to be a Main Level Fader and is set to any channel (but notice that there is also the option of ‘Current Selected Channel’). If you set the rotary for example to control the gate threshold of the ‘Current Selected Channel’ it will switch off when there is no channel selected. This makes perfect sense. However if you choose to control the gate on a specific channel, it always stays on, with or without a selected channel.

I think this programming is missing on the send level fader function. Should be an easy fix on the next update.

P.S. maybe I misunderstood you, but for me the rotary always works, its only the screen and backing light that reset. Check to see if you are actually also loosing functionality, my guess is you’re not 🙂

[Ethan]

This happens to me too. I have my soft rotaries assigned for the master volumes of the effect returns. Like you, the display goes off when nothing is selected but the rotary still controls the volume.

[Jedifyll]

Ethan,

Yann has it right. Spot on.

[Geddy]

Any comments from A&H stuff about fixing this with V1.3?!

[Yann]

Update:

Same problem with fx sends on soft rotary

[TheMAXX]

I think it would be great if you had the option to have the display indicate the level of what the soft rotary is controlling. When playing around with configuring an SQ6, I assigned one it to be a fader in a layer that wasn’t showing and I had no idea how much the movement of the rotary was affecting the fader.

[Yann]

TheMAXX

Add your support to this suggestion post:

Soft Rotary Displays data

[Dave]

Yann, we’re experiencing the same issue with Main Level Fader for our Matrices.

Any advice from A&H?

[KeithJ A&H]

Hi All,

As Yann says, this is not a show stopper, but it has been logged as a bug and will be fixed (@Geddy, yep, should be in V1.3).

Apologies for the quirkiness!

Thanks,
Keith.

[GCumbee]

After spending some time now on SQ6 on some installations I agree. The soft rotarys are basically useless. Maybe the mute but level is useless since there is no reference. Something like a pop up fader level or display scale or something is needed. Otherwise this is a nothing feature.

[Jordan T. Hurt]

Yeah, I had this issue with my SQ-6 and I am also having this issue with the SQ-7. Doesn’t matter what I have assigned to the rotaries. It pretty much makes the rotaries useless unless you memorize what is what. Hopefully this will be fixed in an upcoming firmware update!

[Author]

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