Qu-Pac screen pressure waves

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This topic contains 8 replies, has 4 voices, and was last updated by Profile photo of xiim xiim 3 years ago.

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  • #69912
    Profile photo of xiim
    xiim
    Participant

    Hi!
    I just got Qu-Pac but this screen bothers me. Some strange pressure waves. And I’m not pressing, just touching very gently.
    Video sample is here -> https://www.youtube.com/watch?v=tXv3xXVBciA

    Is this normal? Or should send it back?

    #69913
    Profile photo of Roy
    Roy
    Participant

    Got to be honest, doesn’t look that bad to me. I’m working on mine tonight so will check it out, compare and report back.

    #69914
    Profile photo of xiim
    xiim
    Participant

    Thanks Roy, please report back.
    Yes, I agree, it’s not that bad but I bought new unit and I have warranty.

    #69937
    Profile photo of Roy
    Roy
    Participant

    Update for xiim: I get something similar to yours but not as obvious. If it was me, I would ask A&H if that is within tolerance and see what they say. I certainly would continue to use it in the meantime.

    #69939
    Profile photo of xiim
    xiim
    Participant

    Thanks Roy, I will ask from A&H.

    #69940
    Profile photo of MarkPAman
    MarkPAman
    Participant

    I think mine’s about the same too.

    #69941
    Profile photo of xiim
    xiim
    Participant

    Thanks for your answer MarkPAman!

    #69948
    Profile photo of debzdoodle
    debzdoodle
    Participant

    Mine does something similar but it has never bothered me.

    #69958
    Profile photo of xiim
    xiim
    Participant

    Thanks!

    I also got feedback from A&H:

    Hi,
    This is perfectly normal, it happens because it is a ‘resistive’ screen. So there has to be an element of movement in the top layer of the screen for it to work correctly.

    Thanks!

    Alex
    Allen & Heath Product Support

    Case closed

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