Qu-Pac screen pressure waves

[xiimParticipant]

Hi!
I just got Qu-Pac but this screen bothers me. Some strange pressure waves. And I’m not pressing, just touching very gently.
Video sample is here -> https://www.youtube.com/watch?v=tXv3xXVBciA

Is this normal? Or should send it back?

[RoyParticipant]

Got to be honest, doesn’t look that bad to me. I’m working on mine tonight so will check it out, compare and report back.

[xiimParticipant]

Thanks Roy, please report back.
Yes, I agree, it’s not that bad but I bought new unit and I have warranty.

[RoyParticipant]

Update for xiim: I get something similar to yours but not as obvious. If it was me, I would ask A&H if that is within tolerance and see what they say. I certainly would continue to use it in the meantime.

[xiimParticipant]

Thanks Roy, I will ask from A&H.

[MarkPAmanParticipant]

I think mine’s about the same too.

[xiimParticipant]

Thanks for your answer MarkPAman!

[debzdoodleParticipant]

Mine does something similar but it has never bothered me.

[xiimParticipant]

Thanks!

I also got feedback from A&H:

Hi,
This is perfectly normal, it happens because it is a ‘resistive’ screen. So there has to be an element of movement in the top layer of the screen for it to work correctly.

Thanks!

Alex
Allen & Heath Product Support

Case closed

[Author]

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