Topic: Problem with headphones sound | Allen & Heath Digital Community

Problem with headphones sound

This topic contains 8 replies, has 5 voices, and was last updated by Mike C 4 years ago.

Viewing 9 posts - 1 through 9 (of 9 total)

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2020/04/02 at 6:07 pm #90691

Boycey
Participant

I’m using a new QU-16 to do some podcasting. I have two microphones and an audio cable linked on two channels that I connect to my macbook to feed in calls/audio and another one doing the same for my phone.

I’ve connected headphones to my H4nPro recorder and the recording output is perfect. Levels are great, mix sounds crisp. When I connect my headphones to the headphones socket on the mixer, it sounds distorted and very quiet. When I turn up the volume the distortion gets worse. The only workaround I’ve managed to find is to move the output balance to either left or right on the LR mix. When it’s in the middle it is distorted. Any help appreciated!

2020/04/02 at 6:23 pm #90692

Peter
Participant

Are your headphones definitely 3 pole jack and not ones from a iPhone style where it has 4 poles?
I know these headphones can upset things
Peter

2020/04/02 at 6:32 pm #90693

Boycey
Participant

Hi Peter,

They’re beats studio. As I said they sound fine when I move the balance to left or right. It’s only distorted when it’s in the middle.

2020/04/02 at 7:49 pm #90696

volounteer
Participant

@boycey

It would help a lot if you gave us the entire configuration with details
How are all the devices connected
What are all the options/settings that you are using

Qu16
macbook – software details
H4nPro
Qu16
cables – and connectors
comms
Head Phones
What else ??

2020/04/02 at 7:52 pm #90697

stupaak
Participant

It sounds like a phase issue to me. This especially is the case if you have a call-in channel on your mixer.

2020/04/02 at 9:16 pm #90698

Boycey
Participant

I’ve attached an image with the cables etc. Headphones are beats. As I said in my post, they work fine when I move the balance to the left or right, but when in the middle of the LR mix its distorted. This is a brand new mixer so 99% of the settings are out of the box.

2020/04/02 at 9:24 pm #90699

Boycey
Participant

I’ve attached an image with the cables etc. Headphones are beats. As I said in my post, they work fine when I move the balance to the left or right, but when in the middle of the LR mix its distorted. This is a brand new mixer so 99% of the settings are out of the box.

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2020/04/02 at 9:52 pm #90701

volounteer
Participant

@boycey

what @stuupak said

it could likely be a phase issue if it gets better on the channels separately
still not enough info on DETAILS to diagnose for sure

what about the macbook and its software
what about the phone lines in/out and connections

2020/04/02 at 11:45 pm #90702

Mike C
Participant

What type of connector is directly on the headphone cable, 1/4 inch TRS or 3.5mm TRS?
If it is a 3.5mm have you tried a different 1/4 inch to 3.5mm adapter?

What program content sounds bad in the headphones, everything coming through the board or just certain input sources?

What does it sound like if you PAFL one of your vocal mics and just listen to that?

Try unpluging everything from the board except one vocal mic and listen to just that
mic with the headphones.
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