Only able to use 1-10 posiiton on ME500

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This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Alex A&H Alex A&H 5 months, 2 weeks ago.

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  • #81314
    Profile photo of MiltonP
    MiltonP
    Participant

    We are having issues with our ME500s. We are only able to use 1-10 positions on the ME500s. We have the SQ7, ME-U hub and 4 ME-500s. The SQ7 is at firmware 1.3.2 and I believe the ME500 is 1.1

    I have the channels routed to 11-16 but the buttons will not light up.

    #81322
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi MiltonP,

    Could you please start a ticket at support.allen-heath.com so that I can look into this further with you?

    Thanks!

    Alex

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