Only able to use 1-10 posiiton on ME500

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  • 2019/01/10 at 12:25 am #81314
    Profile photo of MiltonPMiltonP
    Participant

    We are having issues with our ME500s. We are only able to use 1-10 positions on the ME500s. We have the SQ7, ME-U hub and 4 ME-500s. The SQ7 is at firmware 1.3.2 and I believe the ME500 is 1.1

    I have the channels routed to 11-16 but the buttons will not light up.

    2019/01/10 at 8:48 am #81322
    Profile photo of Alex A&HAlex A&H
    Keymaster

    Hi MiltonP,

    Could you please start a ticket at support.allen-heath.com so that I can look into this further with you?

    Thanks!

    Alex

    2019/10/06 at 11:40 pm #86836
    Profile photo of SaltanisSaltanis
    Participant

    Answering ppls questions by simply telling them to open a ticket, really negates the usefulness of these forums. omho.

    BTW:
    Was this a single user issue, and was it something other ME-500 users might be interested in?

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