Dlive C2500 password reset

Forums Forums dLive Forums dLive troubleshooting Dlive C2500 password reset

This topic contains 2 replies, has 2 voices, and was last updated by Profile photo of Chad Chad 8 months, 3 weeks ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
  • #104575
    Profile photo of Chad

    Nobody can remember the password set for admin on my church’s C2500. I’ve tried the hard reset from this page
    but it doesn’t remove the user profiles.

    Is there another way to reset the admin password? I need to get into admin so I can set up a few more users for custom control.


    Profile photo of Nicola A&H
    Nicola A&H

    Hi Chad,

    You need to contact your dealer, installer/integrator or our distribution partner in the US I’m afraid.
    User profiles and passwords are stored in the MixRack. Posting the reset procedure on a public forum would defeat the purpose of password protection.

    Profile photo of Chad

    Thanks. I thought the users were stored on the surface. Our installer hasn’t been much help after the fact. But knowing it’s the mixrack I think I know what to do now. Just have to wait until after the holidays now.

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.