CQ-20B: headphones stereo out sends left-channel to both ears

[gplusplus]

I just got this mixer and it’s my first mixer, digital or otherwise. For now, I’m connecting my IEMs into the headphone jack through a 1/4” TRS to 1/8” TRS adapter.

I can’t get a stereo sound out of this output. To clearly replicate the issue, I can just pan any one of my 6 microphones to the right and it’ll completely disappear from my ears.

I’m willing to bet I’ve missed a setting. Could I please get some help with this?

Also, is there any reason why I shouldn’t feed my IEMs from the headphone jack?

Thanks!

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