Console loosing audio from GX4816 but not showing that it's disconnected.

Forums Forums Avantis Forums Avantis troubleshooting Console loosing audio from GX4816 but not showing that it's disconnected.

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  • #113377
    Profile photo of FRNCHFRNCH
    Participant

    Just at the start for the third show today my avantis stopped passing audio to and from the GX4816 connected to the Slink port. I thought it was a bad connection so I reseated it and then it happened a few minutes later so I swapped to a different cat6 and again after a few minutes it dropped audio again. It is getting quite warm in the auditorium due to poor air conditioning and I was wondering if it could be the ethernet interface for the Slink port that is getting too hot I chucked a USB fan to the right of the console to blow more air underneath it and it seems to have fixed the issue. Has anyone ever heard of this issue.

    Thanks.

    #128060
    Profile photo of vladnikovladniko
    Participant

    did you figure out consistently what was going on with this? I also have issues with GX4816 staying connected in our church. No high heat issues here tho

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