GX4816 not connecting

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  • #128054
    Profile photo of vladnikovladniko
    Participant

    Hello I have a connection issue. My SQ7 Does not want to play nice with my GX4816. It flat out refuses to connect some times, we have a 158ft run on cat6a superior essex with regular (not ethercon) connections on the end. We are a church, we toggle off our mixer, all speakers, but stage box lives under stage so we do not toggle it. We do have a switch ran to it but it does not help. Nothing consistent we do makes it connect 100% of the time. Sometimes we turn on system and all speakers and everything stage side runs fine, and sometimes it only works if you do a random mix of toggling power to stage box & connecting and disconnecting the ethernet cable(like 10 times plugged in/unplugged). On SQ7 firmware v1.5.11 r4356. Any ideas?

    I can plug in the ethernet, see the slink icon in the top right, but in IO it will say dSnake under SLink. But when it works, it shows gigaACE/GX.

    When it doesnt want to work all the logos show up, link light on back of console stays off, put all inputs show 0 gain and 0 signal input

    #128056
    Profile photo of TIMOTTIMOT
    Participant

    Have you tried using shielded ethernet cable?

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