Avantis Network

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    Profile photo of Archie

    Hello I am having trouble connecting my director software to my console after me update… I have tried to change the Ip Address on the console itself, i have tried to connect to the console by manually entering the ip address on my software and I just keep getting this message that the director has timed out…. can any help with this or have any ideas on how to solve this problem??

    Thanks in Advance,

    Profile photo of Brian

    The two devices (the Avantis console and the computer running the Director software) are not on the same network and/or network subnet. Therefore they are not connecting to each other and this is why you are seeing the “director has timed out” error. You’ll need to diagnose why this is occurring and correct it. Once the two devices are on the same network and network subnet, the devices should communicate with each other.

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