Bug Report

[dratesz]

Hi
When disconnect and then reconnect AR2412 to Avantis Solo, the Avantis will to switch of the Global safe of preamp.
Dangerous bug!

[dratesz]

Update:
Sometimes just does it when switch on the desk without the AR2412

[Rafael A&H]

Hello @dratesz,
I’m afraid this has not been reported before and we haven’t been able to reproduce it.

Please contact Support@allen-heath.com, providing as many details as possible along with your showfile, (A video would also be helpful!), and we’ll be happy to investigate.

Thank you,
Rafael

[dratesz]

Hello Rafael,
Thanks for the answer, it’s hard to catch this problem, until then I’ll link a video and a showfile.

https://drive.google.com/file/d/1kqSSAfNq93shl8_siI_Zl5h0rPbSk04T/view?usp=sharing

I hope you can reproduce the problem, it’s really unpleasant for me.
Thank you for your attention!
Attila

[dratesz]

https://drive.google.com/file/d/1DxvYrJ5PTtTIhLUv660fPV3LXPgFQ0BQ/view?usp=drive_link

[dratesz]

+1 bug (same show file)
https://photos.app.goo.gl/dQVSnX3FMbx5bjgp7

[dratesz]

One more:
https://photos.app.goo.gl/HRmwCWHTN37koPqz7

[dratesz]

+1
This matrix fader sometimes stays down.
https://drive.google.com/file/d/1nc7RcTgp6enIT24Z9Pa_1pjjM5UsnDXG/view?usp=drive_link

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