Console Won’t Load Show

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  • 2011/01/10 at 5:48 pm #22585
    Profile photo of matsraknerudmatsraknerud
    Participant

    Hi!

    So here’s my problem:

    I have made many show files for different setups, and in the editor (for mac) it works great. But when I want to load the file into the console, nothing happens.. It finds the file, but then it doesen’t seem do do anything… :-/
    Do you have any idea how what’s the sollution to my problem?

    Both editor and console is edition 1.71

    Have a nice day

    Mats Raknerud

    2011/01/10 at 6:19 pm #27012
    Profile photo of RaySRayS
    Participant

    Hi Mats,
    are you transfering with a usb key to the surface…?
    and when you select the “show” file and press “recall show” nothing happens??

    RayS

    R-72/iDR32/iPS10

    2011/01/10 at 7:04 pm #27013
    Profile photo of matsraknerudmatsraknerud
    Participant

    That’s right!

    And my files are pretty big.. 2,6 mb.. Is this normal?

    Mats Raknerud

    2011/01/11 at 12:41 am #27014
    Profile photo of matsraknerudmatsraknerud
    Participant

    Well.. I found a sollution. :-)
    I loaded the show file in windows editor instead of mac editor and saved it again. Now it works.. Bug in the mac editor? And I was using “Parallels Desktop” for the windows editor by the way.

    Mats Raknerud

    2011/01/11 at 1:41 pm #27020
    Profile photo of StealthStealth
    Moderator

    Hi Mats

    Please contact A&H Technical Support if your problem persists.

    https://allen-heath.helpserve.com/

    Your show size is not excessively big this may be part of the problem. Prease attach a copy of your new and original show files to your E-mail to Technical Support along with a detailed description of the problem.

    Regards
    Sam A&H

    2011/01/12 at 3:16 pm #27031
    Profile photo of matsraknerudmatsraknerud
    Participant

    Hi. I have been in contact with Technical Support, and it have worked out fine. Seems like theres something wrong with my editor in mac.. ’cause when I use the editor in windows everything works great… This isn’t a problem at all actually as I’m running windows for most other console edtirors anyway! :-)

    And thanks for great support.

    Have a nice day.

    Mats Raknerud

    2011/01/12 at 3:23 pm #27032
    Profile photo of RaySRayS
    Participant

    quote:

    Originally posted by matsraknerud

    Seems like theres something wrong with my editor in mac..

    So Mats, are you saying there is a editor problem in your mac or, a problem in all macs with ver 1.71??

    RayS

    R-72/iDR32/iPS10

    2011/01/12 at 4:50 pm #27035
    Profile photo of matsraknerudmatsraknerud
    Participant

    Hard to say.. I’m gonna do a little troubleshooting with another mac with the same editor. I’ll answer when I’ve done some testing.
    But i think it’s only a problem on my mac, and something went wrong when installing it or whatever. Since I haven’t heard anything else, I assume the editor works ok for the other mac-guys out there. :)

    Mats Raknerud

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