[VivianParticipant]

Yes, I know but they do not understand it like that. I asked and I had as answer: no longer under warranty, 188 € for screen + labor cost… it’s all
And all this without any previous analysis … and if it was something else like the power supply that would not provide enough voltage for 5 minutes? An electrolytic capacitor?
At first, I am an electronics technician, there are test points everywhere to check before making a diagnosis … but that, I will never have the info 😉 or so, it is a known problem .. .

@giga : I bought it at XLR Belgium — https://www.xlrpro.eu

Thx for your help 🙂

[VivianParticipant]

There is no impact or claw on the screen, it is like new.
The replacement of the screen costs 188 € excluding tax and labor cost.
If I even go to justice, lawyers fees will be higher … so is made the Belgian law

[VivianParticipant]

I bought the QU 24 in Belgium from XLR two years ago and give 1 year warranty.
I should have bought it from Thomann, I would have had 3 years warranty.

Thank you for your answers

[VivianParticipant]

Thank you for your prompt response.

How long is the QU24 guaranteed?

[VivianParticipant]

No, I have a scene for this and I make “apply”… I don’t understand
I’ll try again tonight

[Author]

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