Forum Replies Created

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #111729
    Profile photo of Andrew
    Andrew
    Participant

    Update:

    After reading suggestions elsewhere I reset the network settings (and also unplugged the Ethernet cable) then restarted the board. The touch screen started working again when the board powered back on.

    Not sure how those systems are linked, but thought I’d share what worked for us.

    #111726
    Profile photo of Andrew
    Andrew
    Participant

    The same thing has happened to our Avantis as well. We’ve had it for only a couple months, but about 2 weeks ago the right touchscreen stopped registering touch. Everything displays properly and all the sliders and layers work just fine, but we can’t interact with the screen with touch.

    The board hasn’t moved since we first set it up, and is typically only used 2-3 times per week.

Viewing 2 posts - 1 through 2 (of 2 total)