Xone 96 – No Right Audio Out, but on headphones

[Massis]

Hi All,
I am at the end of my knowlege (befor dismantling the unit) – I hope somebody of you can help me?

Setup is Xone 96 with Line in used on all 4 main chanels.
On Chanel #3 only (not related with external audio source) there is no Audio Output on the right speaker.
But when I cue this chanel on the headphones, then i can hear both audio lines (L&R) on my headphones.
Of course this is not satisfactory. What is to be done, so i can listen to R of chanel #3 also on my main speaker system?

What I know so far:
– Independent of output configuration (Same behavior when connecting speakers to Boot, Master1, Master2)
– Only chanel #3 is affected – cross switched everything

Pictures attached:
#1 – Only Audio on Left of speaker system
#2 – Xone96 recognizes Right audio when i press cue, but does not output it to the mean speakers, but only to the headphones

(Sidenote: Split-Cue is not activated)

I tried to pinpoint the area with the available block schematic in the manual, but was not really able to.
If anybody has the schematics by any chance? Or has a good idea?

Thanks, every help is apprechiated!

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[RJ]

Perhaps too late to get any updates/info here but I HAVE THE SAME PROBLEM! – However my issue is on Return B; But EXACTLY the same problematic behavior.

[RJ]

I’ve spoken on the phone with two people that said they’d get back to me. Still no response. Please Allen and Heath this is absurd. I just want to talk to someone who can tell me what they think is wrong. Warranty phone lines have all left me hanging too…

[Author]

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