Xone 4D USB connection problem

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    Profile photo of C2AKI
    C2AKI
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    Hello Everybody
    I couldn’t find Xone forum so I post my question here.

    Recently when I connect my xone to the computer lights dim and there is sound from computer that new equipment is connected but it is repeatedly every few seconds and it’s not possible to establish proper connection.

    I just mention that it’s the same no matter the laptop or usb port. I have this xone from brand new, 6-7 years now without any issue.

    Any clues what could be the issue?

    Here is the video:

    https://youtu.be/puTUnUmglco

    I contacted distributor but I have to send them equipment for analysis so I firstly ask You guys maybe someone solved same issue before.

    Thanks in advance

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