Very low amplitude in Ableton via ASIO

[Addie]

I have my QU24 USB B Streaming to my Windows 11 PC. I’m using the ASIO drivers and have each channel needed routed to tracks in Ableton.

The problem is, The amplitude is so low and I cannot figure out how to increase. I have boosted the gain on each track to +20db so I can actually hear the audio and that gets the meter to where it is closer to where it should be.
However the waveforms are barley registering.

On the QU24 I have the gain for each channel set just below 0.

Any ideas how to increase the amplitude coming from the QU24?

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[KeithJ A&H]

Hi @Addie

The signal being sent from the Qu to the computer is directly from the core of the mixer and includes +18dB of headroom which in the mixer and the DAW is to avoid digital clipping.
The meters on the Qu work in a similar way to those on an analogue desk, so 0dB on the meter means +4dBu line level at an analogue output and -18dBFS on a digital output.

More info (along with ways to boost signal going to your DAW if you want to) here – https://support.allen-heath.com/hc/en-gb/articles/4403616287889-General-Qu-SQ-Levels-and-Metering-in-Qu-and-SQ

Thanks,
Keith.

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