Standby issue

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  • 2015/08/30 at 8:15 pm #50160
    Profile photo of HBCMediaHBCMedia
    Participant

    Is anyone else having an issue getting the ME-1 out of Standby after it has been sitting for a while?

    I keep having to unplug the unit and plug it back in to get it out of standby. Holding Shift and pushing the Mute key does not wake the unit back up like it should.

    I am on the latest Firmware V1.13

    2015/09/01 at 1:24 pm #50203
    Profile photo of Allen & Heath Product SupportAllen & Heath Product Support
    Moderator

    @hbcmedia – thanks for making us aware of this – it has been confirmed as a bug in v1.13 and our developers are aware of the issue.

    2015/09/05 at 6:51 pm #50257
    Profile photo of HBCMediaHBCMedia
    Participant

    Do you have a time frame on when it will be fixed?

    2015/09/05 at 9:49 pm #50259
    Profile photo of Pit LenzPit Lenz
    Participant

    Does this standby issue affect certain (if so, which) MEs only?
    Haven`t noticed it on my stations yet…

    KnockKnockKnock!
    onwood

    2015/09/05 at 10:14 pm #50260
    Profile photo of HBCMediaHBCMedia
    Participant

    I don’t know, I only have one ME right now. I know this didn’t start until I updated the firmware.

    2016/09/10 at 7:57 pm #58089
    Profile photo of HBCMediaHBCMedia
    Participant

    Any news on getting this bug fixed?

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