Sq4you this app isn't available for your device older version of Android

[churchyParticipant]

We’ve got a problem where sq4you cannot be downloaded from the app store, it shows the message “this app isn’t available for your device as it was made for an older version of Android”, see attached screenshot.
I’ve not got the particulars on the phone on question, I’ll let you know when I know…
Has anyone else seen this on newer devices?
Is there a fix on its way in development?
Thanks for your support!

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[churchyParticipant]

The phone is a:
Galaxy S22 Ultra, Model name SM-S908B/DS.

See attached for software versions. Please let me know if you need anything else. Thanks!

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[churchyParticipant]

Also found the same issue with a huawei p30 Pro…

[BrianParticipant]

Well it looks like the app was last updated on April 12, 2020, so I am not surprised that it won’t work on newer phones/Android versions.

[KeithJ A&HModerator]

Hi @churchy,

Is there a fix on its way in development?

In short yes – an update is currently in test and will be released as soon as possible.
As with all releases, it’s unfortunately not possible to provide an ETA as this depends on the test/development cycle but as soon as it’s ready it’ll be up and an email will be sent out to all registered users.

Thanks,
Keith.

[churchyParticipant]

Excellent, thanks Keith!

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