QU-32 Mix Fader Issue

Forums Forums Qu Forums Qu troubleshooting QU-32 Mix Fader Issue

This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Mike C Mike C 3 months, 3 weeks ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #117686
    Profile photo of Rob

    Our QU-32 has started a new behavior, seemingly on its own. It is roughly 5 years old.

    When on L/R mix and adjusting a channel fader, the fader will also adjust the fader on Mix 1, 2, 3, 4, etc. as well. The same happens in reverse. If you adjust a fader on Mix 1, it will adjust the others as well. Adjustments to some faders on the physical console will result in changes to all mixes.

    Before you assume a setting issue…this is new behavior that does not appear to be linked to any setting change. It was initially was a single channel which we avoided using as there was no way to separate a L/R house mix from a monitor mix, etc. Then, it became 2 channels, now 6 channels all within the same subsection of the board, almost as if it is a processor of some sort. Today, that expanded to a 7th channel outside the problematic subsection of the board.

    Our current work around is to utilize the IPad to adjust a fader. When you do, the issue does NOT present itself. It only occurs when you use the fader on the physical console. Are we looking at a potential board failure of some sort here given it is happening to several channels now?

    Thank you for your ideas! Great week for this to be happening!


    Profile photo of Mike C
    Mike C

    Have you done a full hard reset and a firmware re install?

    Did you try a fader calibration?

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.