QU-16 Channel Fader dB level

Forums Forums Qu Forums Qu troubleshooting QU-16 Channel Fader dB level

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #127068
    Profile photo of PhathuPhathu
    Participant

    Hi,

    my QU-16 channel 1 automatically reverts the db level to 10dB on Routing > Mix Sends LR level. This creates a problem because of the loudness of the channel. Turning the knob leftward to decrease the dB only causes it to automatically revert back to 10dB. Is there a fix for this? Thank you

    #127073
    Profile photo of KeithJ A&HKeithJ A&H
    Moderator

    @Phathu

    Please carry out a fader calibration from the Setup / Utility / Calibration screen.
    If this does not help, it could suggest a hardware issue, in which case please contact your local distributor to arrange to have your Qu looked at and serviced if necessary (https://www.allen-heath.com/community/distributors/)

    Thanks,
    Keith.

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.