QU-16 Channel Fader dB level

[Phathu]

Hi,

my QU-16 channel 1 automatically reverts the db level to 10dB on Routing > Mix Sends LR level. This creates a problem because of the loudness of the channel. Turning the knob leftward to decrease the dB only causes it to automatically revert back to 10dB. Is there a fix for this? Thank you

[KeithJ A&H]

@Phathu

Please carry out a fader calibration from the Setup / Utility / Calibration screen.
If this does not help, it could suggest a hardware issue, in which case please contact your local distributor to arrange to have your Qu looked at and serviced if necessary (https://www.allen-heath.com/community/distributors/)

Thanks,
Keith.

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