Multiple Input Channels Peaking Suddenly

[Bradley Production]

Good morning,

My church uses an SQ-5 for church services. In the middle of practice last week, mutiple input channels suddenly began peaking and we were getting nothing but loud static from those channels. I disconnected the outputs and all the physical inputs; cut all the effects channels; shut down the console and and restarted it several times with no success. The next day, I restarted the console and the problem seemed to have resolved itself, but an hour into service, the the problem happened again out of the blue. After about two minutes, it resolved on its own. I think this is a software glitch in the console, but since the problem is intermittent, I don’t know how to narrow down the issue. Any suggestions would be appreciated!!

[Brian]

Why would you say it’s a software glitch? I doubt you changed software right before the problem started or install another version that made the problem go away. Software doesn’t break and then “fix” itself and then break again later. The fact that it is intermittent when you aren’t changing how you interact with the console points to it being a hardware problem, not a software problem.

What we do need before we can begin to start diagnosing what the problem might be is a lot more specific information about what you are experiencing. What inputs are you struggling with? Is there a pattern to the problem inputs (ie channels 9-16) or are they completely random (ie channel 1, 6, 21, 37, etc)? Are they analog inputs on the console itself or a stagebox that is connected to the console? If it’s a stage box, have you tried swapping out the network cable connecting the box to the console?

[Author]

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