I/O screen strange view

[Tom]

After returned of Italian service for a button I/o screen problem, the display screen in this page is different of my sq7 and before. ( See attachment.
Anything view this in our desk?
Is a software problems? Because the desk seem to be ok.

[Tom]

This is photo

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[KeithJ A&H]

Hi @icecool –

To rule out a software/firmware issue, please reinstall the latest firmware from a fresh download.
If you’re still seeing this, please contact us using support.allen-heath.com so we can work it out.
(I’m presuming it’s the ‘highlighting’ of the text you’re referring to, and that this is on all labels and moves with the text when you navigate around the screen)

Thanks,
Keith.

[Tom]

Hi Keith,
Thanks for the reply, I’ve just reinstall the firmware but this evening I’ll try another and comunicare in forum the result.

Thanks
Tom

[Tom]

Hi, Keith
no the problem is present with 1.5.3 and 1.5.4 downloaded now.

[Tom]

This “problem” is only in this screen and only in the description of mix out, in any other screen the problem doesn’t present.

[Author]

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