I/O screen strange view

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This topic contains 5 replies, has 2 voices, and was last updated by Profile photo of Tom Tom 2 weeks, 5 days ago.

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  • #103718
    Profile photo of Tom
    Tom
    Participant

    After returned of Italian service for a button I/o screen problem, the display screen in this page is different of my sq7 and before. ( See attachment.
    Anything view this in our desk?
    Is a software problems? Because the desk seem to be ok.

    #103719
    Profile photo of Tom
    Tom
    Participant

    This is photo

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    #103721
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    Hi @icecool –

    To rule out a software/firmware issue, please reinstall the latest firmware from a fresh download.
    If you’re still seeing this, please contact us using support.allen-heath.com so we can work it out.
    (I’m presuming it’s the ‘highlighting’ of the text you’re referring to, and that this is on all labels and moves with the text when you navigate around the screen)

    Thanks,
    Keith.

    #103722
    Profile photo of Tom
    Tom
    Participant

    Hi Keith,
    Thanks for the reply, I’ve just reinstall the firmware but this evening I’ll try another and comunicare in forum the result.

    Thanks
    Tom

    #103732
    Profile photo of Tom
    Tom
    Participant

    Hi, Keith
    no the problem is present with 1.5.3 and 1.5.4 downloaded now.

    #103733
    Profile photo of Tom
    Tom
    Participant

    This “problem” is only in this screen and only in the description of mix out, in any other screen the problem doesn’t present.

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