idr-32 Port B Pops

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This topic contains 4 replies, has 5 voices, and was last updated by Profile photo of frozenwaffles frozenwaffles 8 years, 7 months ago.

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  • #23328
    Profile photo of styler1982
    styler1982
    Participant

    Items Involved:
    iDR-32
    iDR-16
    Dante Cards x2
    MacBook Pro running Dante Virtual Soundcard (DVS)

    Issue and steps taken so far:
    Pops from iDR-32 rack port B audio. Completely random, any channel can be effected. Occurs between both the iDR-16 and the DVS. iDR-16 to DVS is perfect no issues. Cables and cable length are not an issue as I have tried multiple lengths from 3 ft to 100ft. Again same cables to iDR-16 no issues. Swapped Dante cards between racks, no change. Seems to be port B on the iDR-32.

    Running latest firmware / software on all parts. Which isnt the issue as again I am successful with the iDR-16 and DVS.

    Other then port B I have no other noises or pops in the iDR-32. Besides this there seems to be nothing else wrong with the rack.

    Any thoughts? Is it just time to send it off to service?

    Thanks in advance.

    Stephen Tyler
    Coordinator of Technical Operations
    ACM@UCO
    http://www.acm-uco.com
    iLive T-112/iDR-32; T-80/iDR-16; iPhone; iPad

    #31585
    Profile photo of ddff_lv
    ddff_lv
    Participant

    Is IDR16 clock set to external?

    ddff

    #31589
    Profile photo of Stix
    Stix
    Participant

    Sounds like you are using the IDR16 as the master? If so set the IDR32 clock to sync from port B Dante. Either way it is most likely that clock sync between the racks is where you are having the pop/ click issues. Make one the Master and the other to sync to it.

    Cheers

    Richard Howey
    Audio Dynamite Ltd
    IDR48/IDR16/T112/R72/Mixpad,Tweak,
    Dual M-Dante/DVS, 17″MBP/Logic 9/Custom Mackie Control

    #31590
    Profile photo of gilparente
    gilparente
    Participant

    Clocking issues for sure.
    Follow these steps:

    – set clock on iDR (main) to internal
    – go to Dante controller and set the iDR (main) to sync to external clock
    – set clock on other iDR to portB

    Please report back.

    Take care
    Gil

    Gil Parente
    Design & Integration
    Entertainment Arts, Inc.
    iLive 176, T112
    iDR48 , iDR16, iDR10
    Multiple iPads
    Dante
    Etc..

    #31606
    Profile photo of frozenwaffles
    frozenwaffles
    Participant

    This method below is the only one that works! Console must be master and dante must be the slave. in the dante software double check the clocking has changed and once changed, the cards must be rebooted.

    quote:


    Originally posted by gilparente

    Clocking issues for sure.
    Follow these steps:

    – set clock on iDR (main) to internal
    – go to Dante controller and set the iDR (main) to sync to external clock
    – set clock on other iDR to portB

    Please report back.

    Take care
    Gil

    Gil Parente
    Design & Integration
    Entertainment Arts, Inc.
    iLive 176, T112
    iDR48 , iDR16, iDR10
    Multiple iPads
    Dante
    Etc..


    Current stock:
    2x T112, 1x T80, 2x R72, 2x iDR-48, 3x iDR-16, 2x xDR-16
    4x Dante Cards, 3x ACE Cards

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