Topic: idr-32 Port B Pops | Allen & Heath Digital Community

idr-32 Port B Pops

This topic contains 4 replies, has 5 voices, and was last updated by frozenwaffles 11 years, 6 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)

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2012/10/05 at 3:49 pm #23328

styler1982
Participant

Items Involved:
iDR-32
iDR-16
Dante Cards x2
MacBook Pro running Dante Virtual Soundcard (DVS)

Issue and steps taken so far:
Pops from iDR-32 rack port B audio. Completely random, any channel can be effected. Occurs between both the iDR-16 and the DVS. iDR-16 to DVS is perfect no issues. Cables and cable length are not an issue as I have tried multiple lengths from 3 ft to 100ft. Again same cables to iDR-16 no issues. Swapped Dante cards between racks, no change. Seems to be port B on the iDR-32.

Running latest firmware / software on all parts. Which isnt the issue as again I am successful with the iDR-16 and DVS.

Other then port B I have no other noises or pops in the iDR-32. Besides this there seems to be nothing else wrong with the rack.

Any thoughts? Is it just time to send it off to service?

Thanks in advance.

Stephen Tyler
Coordinator of Technical Operations
ACM@UCO
http://www.acm-uco.com
iLive T-112/iDR-32; T-80/iDR-16; iPhone; iPad

2012/10/05 at 8:21 pm #31585

ddff_lv
Participant

Is IDR16 clock set to external?

ddff

2012/10/06 at 1:46 am #31589

Stix
Participant

Sounds like you are using the IDR16 as the master? If so set the IDR32 clock to sync from port B Dante. Either way it is most likely that clock sync between the racks is where you are having the pop/ click issues. Make one the Master and the other to sync to it.

Cheers

Richard Howey
Audio Dynamite Ltd
IDR48/IDR16/T112/R72/Mixpad,Tweak,
Dual M-Dante/DVS, 17″MBP/Logic 9/Custom Mackie Control

2012/10/06 at 3:29 am #31590

gilparente
Participant

Clocking issues for sure.
Follow these steps:

– set clock on iDR (main) to internal
– go to Dante controller and set the iDR (main) to sync to external clock
– set clock on other iDR to portB

Please report back.

Take care
Gil

Gil Parente
Design & Integration
Entertainment Arts, Inc.
iLive 176, T112
iDR48 , iDR16, iDR10
Multiple iPads
Dante
Etc..

2012/10/07 at 11:53 pm #31606

frozenwaffles
Participant

This method below is the only one that works! Console must be master and dante must be the slave. in the dante software double check the clocking has changed and once changed, the cards must be rebooted.

quote:

Originally posted by gilparente

Clocking issues for sure.
Follow these steps:

– set clock on iDR (main) to internal
– go to Dante controller and set the iDR (main) to sync to external clock
– set clock on other iDR to portB

Please report back.

Take care
Gil

Gil Parente
Design & Integration
Entertainment Arts, Inc.
iLive 176, T112
iDR48 , iDR16, iDR10
Multiple iPads
Dante
Etc..

Current stock:
2x T112, 1x T80, 2x R72, 2x iDR-48, 3x iDR-16, 2x xDR-16
4x Dante Cards, 3x ACE Cards
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