soft keys not holding settings

[Red]

Hi. I am very new to mixers and can use all the help I can get. we got our qu-24 last Monday. with help from youtube and some people online, I was able to get everything connected and create four scenes. Now I’m trying to program softkeys, one per scene. I’ve tried using the recall scene and selecting one of my scenes and applying it. It works for a few minutes, but eventually the softkeys go back to default settings. I’ve tried programming 1-4 and 5-8 with the same result. I can get softkey1 to stay programmed to mutegroup 1 but that’s the only one that will stay. Do y’all have any idea what I’m doing wrong?

[Mike C]

Go into the Global Filter menu under the scene menu and check that the Soft Keys
option is blocked.

And or make your Soft Key assignments and then save the scene so it contains the info
for the Soft Key assignment.

[Author]

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