[OSMParticipant]

Pascal

Did you check my movie-link in this post?

https://iliveforum.allen-heath.com/topic.asp?TOPIC_ID=2646

And did you check your Log-files.

If you have the same issues then you should contact A&H Support.
My DSP-board was replaced last week.

Oscar.

[OSMParticipant]

I submitted a ticket at Allen&Heath Support and this was the answer:

” After reviewing the video and log files it is apparent that, unfortunately, there is a hardware problem with your GLD80 and it will need to be serviced to restore functionality. “

The DSP-Board has been replaced and i recieved the desk back today.
Right now i’m testing again, fingers crossed…

Next gig is sunday, i’ll keep you informed.

Oscar

[OSMParticipant]

I extracted the Log-file and the first message is at 20:38:12 and the last is at 20:38:35. But i think it started earlier because the normal messages from “system started” are not in the Log. I think the Log can only hold a maximum amount of lines.

I did not wait for the messages to end because at this point the desk didn’t respond and i cut off the power after i copied the Log to USB. If it happens again i’ll let it run and see if it stops.

Oscar

[OSMParticipant]

I’ve had two crashes a few weeks ago before the update v1.12, i was still on v1.10. The first crash happend during the show and i had to reboot the GLD between songs. The second crash happend in the break, i had locked the surface and when i came back it had crashed.

After the update to v1.12 i tested the GLD at home for a whole week, 6 hours a day, with a multitrack recording from my laptop back to the GLD via Dante. Not a glitch so i thought i was good to go.

Last weekend it crashed again just a few minutes before the show. I powered down the GLD, removed the USB-stick (SanDisk Cruzer Contour 16GB) from the lower port and powered up again. The rest of the gig went well.

Today i tested the GLD at home with nothing else connected, no AR2412, no AR84, no laptop, no iPad, just the USB-stick and played back music from it for a few hours. I just waited… IT CRASHED. Luckily i made a movie with my iPhone and copied the Log to USB. Then i rebooted and this time without the USB-stick. IT CRASHED after a few hours.

https://osmsound.dyndns.org/IMG_0521.MOV

This is a part of the Log, it goes on and on repeating the same errors.

Code:

Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:278)
Sun May 5 20:38:30 2013 :: Bad conversion to boolean for UBYTE with value 0xa (../../AES-Standards/Convert.cpp:25)
Sun May 5 20:38:30 2013 :: Flush failed, 0xa853220, No such device (../../iGL/trunk/Common/Audio/USBManager.cpp:309)
Sun May 5 20:38:30 2013 :: Flush failed, 0xa853220, No such device (../../iGL/trunk/Common/Audio/USBManager.cpp:309)
Sun May 5 20:38:30 2013 :: Flush failed, 0xa853220, No such device (../../iGL/trunk/Common/Audio/USBManager.cpp:309)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:278)
Sun May 5 20:38:30 2013 :: Bad conversion to boolean for UBYTE with value 0xa (../../AES-Standards/Convert.cpp:25)
Sun May 5 20:38:30 2013 :: Flush failed, 0xa853220, No such device (../../iGL/trunk/Common/Audio/USBManager.cpp:309)
Sun May 5 20:38:30 2013 :: Flush failed, 0xa853220, No such device (../../iGL/trunk/Common/Audio/USBManager.cpp:309)
Sun May 5 20:38:30 2013 :: Flush failed, 0xa853220, No such device (../../iGL/trunk/Common/Audio/USBManager.cpp:309)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:278)
Sun May 5 20:38:30 2013 :: Flush failed, 0xa853220, No such device (../../iGL/trunk/Common/Audio/USBManager.cpp:309)
Sun May 5 20:38:30 2013 :: Flush failed, 0xa853220, No such device (../../iGL/trunk/Common/Audio/USBManager.cpp:309)
Sun May 5 20:38:30 2013 :: Flush failed, 0xa853220, No such device (../../iGL/trunk/Common/Audio/USBManager.cpp:309)
Sun May 5 20:38:30 2013 :: Surface lost audio sync lock
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:191)
Sun May 5 20:38:30 2013 :: Flush failed (../../iGL/trunk/Common/Audio/USBManager.cpp:278)

Please help, is there something i can do, does it mean i have a hardware defect?

Oscar Theuns
O.S.M. Sound

[Author]

Posts