[LQSParticipant]

Last Sunday (4 May, 2014), i had the console freeze during a service (show). it did not come back to life, was frozen for well over 20 minutes!, and I had to power cycle it between services to get it come back to life. unfortunately, our turn around between services is very tight, so I did not have the luxury of booting it up in debug mode to see what happened.

One thing that *may* be a clue here, is that we record services to a USB thumb drive. the thumb drive was fairly, but not completely, full at the time the surface froze. fortunately, it froze in the middle of the message, so the main mic was life when it locked up.

Firmware = 1.40 – Rev 13807
Surface Board driver = 1.1
DSP Board driver = 1.3
Motor Fader Driver = 1.1`
Help set = 1.4.0
OS = 2.18

[LQSParticipant]

I’m new to the forum, but my church has had a GLD-80 for about a year and a half now. Until a few weeks ago, our system consisted simply of a GLD-80 and a single AR2412. The GLD-80 was running 1.02. During Christmas Eve services this past year, the console surface froze for about 30 seconds, but audio passed through just fine. This was the first time I observed this problem

Several weeks ago, I upgraded to 1.4. seemed stable. A week later I added in an ME-1 system, with just 2 ME-1’s to start. This past Sunday, the console surface froze again during one of the services.

We use one configuration, one show file, and have a handful of presets (one for each operator). We’re a pretty “light” user in this regard. I might have been recording to the USB drive when this happened, and I know that I was actively changing layers and adjusting controls quickly when this happened. I looked through the log file after the console became responsive again, and did not see anything abnormal. If this happens again, I certainly will transfer the log and upload it to the support site as requested. I’ll see if I can grab the log file before I leave town later this week

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